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Volunteer Services

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Thunder Bay Regional Health Sciences Centre is extremely proud of our compassionate and dedicated volunteers who take time out of their busy lives to help our patients, families, visitors and staff.  More than 500 volunteers contribute 34,000 hours of service annually, in 30 different volunteer roles.  All of our volunteers enhance TBRHSC’s patient and family centred care as administrative, clinic, patient care, greeting or retail support.


In a recent survey of our Volunteer program, a phenomenal 100% of volunteers surveyed said that they would recommend TBRHSC as a place to volunteer!  Furthermore, they said:


  • “It is the best job I’ve ever had!  The work suits my personality perfectly, and I feel valued for the work I do for others.”
  • “As a grade 12 student aspiring to be a Pediatrician, I love volunteering at TBRHSC because the staff and patients are very welcoming and it’s exciting to see what I’ll be dealing with on a daily basis one day.”
  • “I think being a volunteer is so rewarding.  You go home feeling good about yourself.  You know you made a difference by a smile, a touch on the shoulder, or just listening.  I couldn’t think of a better way to spend my retirement hours.  I have met so many other volunteers who feel exactly like me.  The volunteers are awesome.  The staff has nothing but praise for volunteers.  They all know we make a big difference.”


volunteer playing piano

Volunteer Requirements

TBRHSC Volunteer Services seeks people who are:

  • Committed, reliable, trustworthy and in good health who want to contribute their time to make TBRHSC a better place for patients, visitors, staff and our community
  • Able to follow directions and to work without constant supervision
  • 16 years of age and older
  • Available one shift per week, 2-4 hours per week for 6 months or longer



Application Process

We welcome applications on a year round basis.  Applications received by the last day of each month will be considered for the next month’s recruitment.


Note: If you are applying for the Music (Piano) Volunteer Program see on-line application below.

Step 1)  Application Form:  Complete a Volunteer Application form.  See below for our on-line Application form.  Alternately, you may pick up an Application package from the Volunteer Services office (room 2000) and return it when completed.  

Step 2)  Reference Forms:  Two Reference forms are required.  Please select two people that know you well (employer, coach, teacher, etc.) and give them a form to complete and submit to Volunteer Services.  Two Reference forms must be received by Volunteer Services before you will be contacted for an Interview.  Forms may be printed from below or you may pick up an Application package from the Volunteer Services office.
Step 3) Interview:  Once your Application and 2 Reference forms have been submitted, you may be contacted for an Interview.  Candidates will be selected based on the volunteer position openings and the availability/interests/skills indicated on your forms.

Step 4)  Enhanced Criminal Records Search:  Volunteers over the age of 18 years who wish to volunteer in Pediatrics will be required to apply for a Search.  Additional details will be provided in the Interview.

Step 5)  Health Screening:  Prior to volunteering, volunteers must submit the results of a negative 2-step TB test and provide proof of immunization.  The TB test can take up to 2 weeks and may require 4 visits.  The TB test can be administered through a family doctor or walk-in clinic (charge may be incurred, for which TBRHSC cannot reimburse) or at TBRHSC (free of charge).  Additional details will be provided in the Interview.

Step 6)  Orientation and Training: All volunteers attend a Volunteer Orientation session, then receive one-on-one training in their specific placement area.


On-Line Application Form     2 Reference Forms
On-Line Application Form Music (Piano) Volunteer Only

TBRHSC most often recruits for the following positions. We cannot guarantee that the position that you are most interested in will have an opening at the time you apply. We'll do our best to match our volunteer needs with your interests, abilities and availability.
Administrative and Clinic Support
Courier, Endo Charts, Ontario Breast Screening Program Reminder Calls, Pacemaker Clinic, Short-Term Administrative Support
Patient Care
Activity Cart, Cardiac Rehabilitation (County Fair Site), Emergency Room Visitor, Child Life Volunteer, Child Life Cuddler, Goodnight Program Visitor, Renal Unit Visitor, Oji-Cree Friendly Visitor, Rehabilitation Transporter, Surgical Day Care
Reception and Greeting
Diagnostic Imaging Greeter, Emergency Information Greeter, Intensive Care Ambassador, Operating Room Liaison, Renal Unit Greeter
Volunteer Association (supported by Volunteer Services staff)
Craft Group, Gift Shop Visitor, Gift Shop and Lottery Sales Association, Jewelry Gallery


volunteersPersonal information contained on our application form is collected pursuant to the Freedom of Information and Protection of Privacy Act, FIPPA, 2012, and will be used for the purpose of volunteer selection and placement at TBRHSC.  We will not share this information otherwise without permission from the applicant and or their guardian.

Currently we use a vendor in the United States to store our applicant information and to provide statistics to us.  We will protect this information in accordance with current privacy laws.


For more information, please contact:

Liz Straiton
Manager - Volunteer Services
Thunder Bay Regional Health Sciences Centre
980 Oliver Road
Thunder Bay, Ontario
P7B 6V4
Phone: 684-6267
Email: straitoe@tbh.net